Custom Training Options

CUSTOM CLASSES

Customized training provides the maximum learning impact for your investment. Concur training specialists focus the course materials on your specific implementation and business scenarios, including the specific fields and options your employees will use. In addition, we design live training based on your training needs and questions. Live training is presented in a venue and timeframe that is most convenient for your workforce.

Online or Onsite Instructor-led Training

  • Concur Travel, Expense, and/or Invoice end-user training
  • Concur Back Office for Expense and/or Invoice training
  • Concur Travel Configuration training

Expense or Invoice Advanced Configuration Training

For clients who seek the highest level of configuration access available, this instructor-led training provides the advanced knowledge and skills needed to fully administer and maintain the system. Only participants who complete the Advanced Configuration class in its entirety, along with the class requirements, will be given the unrestricted permission. **Note: This class can be completed only after your Concur system has been in production for at least 30 days. This class is not offered virtually.

Email training@concur.com for a quote and additional information about custom training classes.

CUSTOM TRAINING MATERIALS

We can customize guides, demos, or other content to match your Concur configuration. If you need QuickStart guides or demos to get your users up and running quickly, our team can develop materials for you to distribute company-wide.

Custom Product Training

If you have a complex site configuration, the basic training materials may not be enough. We build customized training materials, including demos, guides, and videos, to help get your users up and running successfully.

CUSTOM DEMOS: We adjust standard demos as needed to capture the unique elements of your Concur configuration including text changes, step re-ordering, and/or re-filming screens in your Concur interface.

CUSTOM GUIDES: To match your specific Concur configuration, we customize standard user guide content such as changing the wording, editing sections, and/or recapturing images.

OTHER MATERIALS: We create a variety of custom training materials (PowerPoint presentations, FAQs, graphics, etc.) to meet your users’ learning needs.

Localization

To meet the needs of a global workforce, Concur’s training materials are localized for end users and administrators throughout Europe, South America, and Asia. Our training materials include localized guides and videos to help our customers around the world successfully learn how to use Concur Travel and Expense.

Localized Guides: Provide your global users with localized comprehensive content to help them learn how to book travel and create and submit expense reports.

Localized Videos: Supplement localized guides with localized eLearning training content that visually demonstrates how to use Concur Travel and Expense.