Get set up for success with Lufthansa TripLink

TripLink Initial Set Up

1. Update your TripLink Discount Code:

If you have a corporate rate program with the Lufthansa Group, it is imperative that you update your TripLink Discount Code in SAP Concur to ensure that your travelers receive your corporate rates on, and that they have a positive booking experience.

Lufthansa Group requires consent from Concur TripLink travel managers before making corporate fares available to travelers on If consent is granted, Travel Managers will need to add the Lufthansa Client Identifier (CLID) and the Closed User Group (CUG) code to the Concur configuration.

Email your Lufthansa Group Account Manager and copy to request CLID and CUG, subject line for the email ‘Triplink Discount Code Request’, confirming acceptance that corporate fares are available and bookable on

If in agreement, the TripLink Discount Code number (combined CLID and CUG) will be provided by your Lufthansa Group Account Manager within approximately two weeks.

2. Update your travel policy for TripLink bookings:

Apply Concur travel policy notifications to bookings made directly on by travelers who have linked their Concur and Lufthansa Miles and More accounts. Please refer to the Configuration section of the TripLink User Guide to learn more.

Notify Your Travelers

Travelers need to be “connected” so their bookings sync with Concur and so they get negotiated rates on To get connected, a traveler needs to enter their Lufthansa Miles and More number into their Concur Travel Profile and enroll in My Travel Network. Travelers will receive a confirmation email from Concur to indicate a successful connection. Travelers can also confirm that they’re connected by logging into Concur and visiting the Lufthansa App Center Listing.

Traveler Communication Resources

When travelers connect, you have greater visibility. Use these communication resources to help your travelers connect!

1. Email Templates - (Coming Soon)

2. Update Your Concur Company Notes Section

When your travelers log into Concur Solutions, the Concur Company Notes are front and center, and a great way to communicate this important connection. You can modify this information and educate your travelers by following the instructions below:

Additional Resources

Lufthansa and Concur Booking (Demo)

Integration Availability

Frequently Asked Questions

What if my travelers need to make changes to their reservation?+

Changes happen! Please tell your traveler to change their booking directly on These changes will then be visible within Concur.