Get set up for success with Hyatt TripLink

TripLink Initial Set Up

1. Update your TripLink Discount Code:

In order to get your company’s negotiated rates on or the Hyatt mobile app, enter your Hyatt Corporate ID number into the TripLink Discount Code field in Concur Admin.

2. Update your travel policy for TripLink bookings:

Apply Concur travel policy notifications to bookings made directly on or the Hyatt mobile app, by travelers who have linked their Concur and World of Hyatt accounts. Please refer to the Configuration section of the TripLink User Guide to learn more.

Notify Your Travelers

Travelers need to be “connected” so their bookings sync with Concur and so they get negotiated rates on and the Hyatt mobile app. To get connected, a traveler needs to enter their World of Hyatt number into their Concur Travel Profile and enroll in My Travel Network. Travelers will receive a confirmation email from Concur to indicate a successful connection.

If your travelers need a World of Hyatt rewards number, they can sign up at

Traveler Communication Resources

When travelers connect, you have greater visibility. Use these communication resources to help your travelers connect!

1. Email Templates (Click below to download)

2. Update Your Concur Company Notes Section

When your travelers log into Concur Solutions, the Concur Company Notes are front and center, and a great way to communicate this important connection. You can modify this information and educate your travelers by following the instructions below:

Additional Resources

Booking Hyatt with Concur (Demo)

Frequently Asked Questions

How can my travelers confirm that their Concur and World of Hyatt accounts are connected?+

Travelers should visit the Hyatt App Center Listing to confirm they are connected.

My travelers are not seeing our negotiated rates on or the mobile app. Why?+
  • Travelers need to make sure their Concur and World of Hyatt rewards accounts are connected by visiting the Hyatt App Center Listing.
  • Make sure that your TripLink discount code (Hyatt Corporate ID Number) is loaded into the TripLink Discount Code Field in Concur Admin. If it’s not loaded, please see the instructions in the question above.
What if my travelers need to make changes to their reservation?+

Changes happen! Please tell your traveler to change their booking directly on or the Hyatt mobile app. These changes will then be visible within Concur.