TripLink Initial Set Up

1. Update your TripLink Discount Code:

To ensure that your travelers are getting your corporate negotiated rate when they book on Hertz.com, you must enter your Hertz TripLink discount code in the Concur administration tool.

What is the Hertz TripLink Discount Code?

The Hertz Corporate Discount Program, also referred to as the Counter Discount Program (CDP), number should be entered in the TripLink Discount Code field in Concur admin. The CDP is the same number that you would use in the GDS. It can be from one to seven digits long (no alpha characters).

If you do not know your CDP, ask the person within your organization who manages the car/travel program. Also, you can ask your Hertz account manager.

If you do not have a CDP, and would like to get one, visit the Hertz Small Business Rewards page, if you're a small business with national rental car needs. If you are interested in a global car program, please email the Business Rewards Sales Team at businessrewardssalesteam@hertz.com or call 888-777-3807.

How to update your TripLink Discount Code in Concur Travel Admin

Click on Administration > Travel System Admin, and then select, “Manage Corporate Discounts,” from the options on the left of the screen. Watch our instructional video for an example. If you have additional questions about entering your TripLink Discount Code, email triplink@concur.com.

2. Update your travel policy for TripLink bookings:

Apply Concur travel policy notifications to bookings made directly on Hertz.com by travelers who have linked their Concur and Hertz Gold Plus Rewards accounts. Please refer to the Configuration section of the TripLink User Guide to learn more.

Notify Your Travelers

Travelers need to be “connected” so their bookings sync with Concur and so they get negotiated rates on Hertz.com. To get connected, a traveler needs to enter their Hertz Gold Plus Rewards number into their Concur Travel Profile and enroll in My Travel Network. Travelers will receive a confirmation email from Concur to indicate a successful connection. Travelers can also confirm that they’re connected by logging into Concur and visiting the Hertz App Center Listing.

If your travelers need a Hertz Gold Plus Rewards number, they can sign up for a Hertz Gold Plus Rewards account.

Traveler Communication Resources

When travelers connect, you have greater visibility. Use these communication resources to help your travelers connect!

1. Email Templates

2. Update Your Concur Company Notes Section

When your travelers log into Concur Solutions, the Concur Company Notes are front and center, and a great way to communicate this important connection. You can modify this information and educate your travelers by following the instructions below:

Steps to Add in Concur Notes

First, access the Company Notes section in Concur Admin using the following steps:

• Concur Travel and Concur Travel & Expense customers: Admin > Travel > Travel Admin > Custom Text Tab
• Concur Expense customers: Expense Admin > Company Info

Suggested Copy to Add into Concur Notes

Then, cut and paste the following suggested text into the Company Notes section of your Concur Travel Admin.

Connect your Hertz Gold Plus Rewards account with your Concur account by entering your Hertz Gold Plus Rewards number in your Concur profile and enrolling in My Travel Network (click “I Agree” in the Frequent-Traveler Programs of your profile). If you need to sign up for a Hertz Gold Plus Rewards account, click on, "Need an Account?" In the Hertz App Center listing in Concur.

Additional Resources

Booking Hertz Rent a Car with Concur (Demo)

Frequently Asked Questions