Delta Air Lines

Get set up for success with Delta Air Lines TripLink

TripLink Initial Set Up

1. Update your TripLink Discount Code:

If you do not have a corporate discount with Delta Air Lines, please skip this step. To access negotiated rates on or the Fly Delta app, corporate travel managers must enter their Delta Air Lines TripLink Discount Code into the TripLink Discount Code field in Concur.

3. Update your travel policy for TripLink bookings:

Travel managers can use Concur to apply travel policy notifications to bookings directly on for travelers who have linked their Concur and Delta Air Lines accounts. Please refer to the Configuration section of the TripLink User Guide to learn more.

Notify Your Travelers

For travelers to receive your company’s unique travel rates on and/or to ensure that their bookings sync with Concur Expense, travelers need to connect their Concur and Delta Air Lines SkyMiles® accounts.

To connect the two accounts, travelers must enter their Delta Air Lines SkyMiles number into their Concur Travel profile and then enroll in Concur’s My Travel Network. Travelers will receive a confirmation email from Concur to indicate a successful connection has been made. Travelers can also confirm that they’re connected by logging into Concur and visiting the Delta Air Lines App Center listing.

Traveler Communication Resources

When travelers connect, you have greater visibility. Use these communication resources to help your travelers connect!

1. Email Templates

2. Update Your Concur Company Notes Section

When your travelers log into Concur Solutions, the Concur Company Notes are front and center, and a great way to communicate this important connection. You can modify this information and educate your travelers by following the instructions below:

Additional Resources

Integration Availability

  • Available globally on mobile friendly desktop and mobile websites and the Fly Delta app

Frequently Asked Questions

How do I make changes to a TripLink booking?+

To change your reservation, please access your itinerary on or the Fly Delta app

Are travelers required to enroll in the Delta Air Lines SkyMiles® program in order to book corporate travel on

Yes, corporate travelers must be enrolled in the SkyMiles® program in order to receive your company’s unique travel rates on and the Fly Delta app and sync bookings data with Concur .

What if I received a connection confirmation email from Concur, but I do not see the "Business Travel” option when I log in to or Fly Delta app? +

Please clear your internet browser’s cookies and cache then restart your browser and try logging into again or logging out of the Fly Delta app and logging back in again. If the problem persists, please contact

What types of itineraries can corporate travelers book on or the Fly Delta app? +

Delta supports simple and complex itineraries for TripLink bookings including: one-way, round-trip, multi-city and codeshare.

Can a corporate booking be made using frequent flyer miles? +

No. Award travel is not currently supported as part of the Delta Air Lines TripLink Program however upgrades can be purchased using SkyMiles.

Do TripLink bookings count towards corporate and/or TMC booking targets? +

Yes. Corporate bookings on and Fly Delta app count toward corporate booking targets. All Delta TripLink bookings will be included in PRISM reporting data.

Will TMCs be able to see and manage TripLink bookings? +

Upon request from a corporate customer, SAP Concur can make TripLink booking data available to an authorized TMC. Customers should ask their TMC about its ability to capture and support TripLink bookings.

TMCs do not have the ability to make changes to TripLink bookings directly in a GDS or agency desktop. Changes can only be made by calling Delta or by visiting or the Fly Delta app.

I’m interested in joining Delta’s SkyBonus program, how can I get more information? +

Please visit to learn more.

What additional resources are available for Concur TripLink?+
Where can I ask questions and learn more about Delta Air Lines TripLink?+

To learn more, please contact your Delta Sales Account Executive.