Step-by-Step Certification

Step-by-Step Certification Process

The first step to prepare for your selected exam is to reference the corresponding certification page. Each page is an excellent resource, listing numerous guides and online documentation which will help to strengthen or build your level of expertise.

For a successful outcome, it is important that you prepare in advance as no materials may be used during the exam. We also recommend that you have attended training or have equivalent hands-on experience and can successfully perform the tasks outlined in the Skills Tested section of the exam.

For more information about available training options, please contact your CIP Relationship Manager.

Purchase and Register for Exam

To purchase an exam, please fill out the Registration Form. We will start the purchase process for you, and once completed, the certification administrator will reply with instructions on how to register and take the exam.

Please refer to the exam details for the cost of each individual exam. Payment is required for each individual exam attempt.

Note: Your company must be a current SAP Concur Implementation Partner to purchase an exam. 

About the Exams

Concur partner certification exams are offered as remote online proctored sessions (recorded and reviewed). There is no need to schedule an exam ahead of time, simply launch the exam when you are ready to take it.

The following equipment is required to take an exam:

  • A PC or a Mac computer/laptop (tablets cannot be used due to limited input/output abilities)
  • A webcam, either external or the one built into your computer
  • An internet connection

Before the Exam

You will receive the Exam Registration e-mail from concur_certification@sap.com. This e-mail contains step-by-step directions, a list of helpful study resources, the remote proctor link, and the username and password needed to access the exam.

Day of the Exam

Follow the steps in the e-mail to register for the exam. After registering for your exam, you will be required to present a valid form of identification (i.e. not expired) before the exam is released. The ID must have your name and signature, and it will be recorded before your exam begins.

Valid forms of identification include the following:

  • Signed government-issued passport *
  • Signed government-issued photocard driving license

* A passport without a signature can be accepted as a primary form of ID if it is determined to be valid and there is no designated place for a signature (e.g. biometric passport). When presenting a biometric passport with no signature, candidates are required to present a secondary form of identification with their full name and signature (e.g. a debit or credit card).

Testing Environment

There are strict rules concerning the environment in which you may take your exam. You will need to use the webcam to show that the room you are in is an appropriate testing environment exam room. An appropriate testing environment means:

  • You are alone in the room and will not be disturbed during the exam
  • The table or desk is clear of all materials
  • The room is quiet
  • Your cellphone is switched off and stowed out of sight
  • Desk phones are disconnected or blocked for incoming calls

Exam Rules 
You must adhere to the following rules while taking the exam:

  • No breaks are allowed 
  • Must be present and alone in the room until the exam is completed
  • Once the exam begins you cannot leave the room
  • No talking on your phone
  • No books or printed materials are allowed

You will have one attempt to access and take the exam, and it must be completed in the specified duration. If you close the exam before it is completed, it will be counted as your one attempt.

Note: If exam rules are not adhered to, certification will not be granted.

After Your Exam

You will be notified of your score immediately after completing your exam. An on-screen message will display your exam score and if you have tentatively passed or failed.

The proctoring service will then review the video of your exam to verify that all testing rules were followed. This validation process will take approximately 2 weeks. Once validated and your score confirmed, a certificate will be emailed to you if you passed the exam and you will be granted access to SAP Concur Training to continue your journey, with the Stay Current and Apply and Expand Learning Paths.