Travel Service Guides & Fact Sheets - Concur Travel - Professional Edition and Standard Edition SAP logo

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NOTES:
Key:  x = available in this edition      x* = available in this edition but not yet included in the TSG      ## = in the new TSG format
Vendors and vendor-related services
Name Revised Professional Standard   Name Revised Professional Standard
Flight         Car      
Air Canada Direct Connect  ## Mar 15 2019 x x   Avis Budget (see E-Receipts)      
Air France  ## Apr 27 2018 x x   Dollar Thrifty Jul 2011 x  
American Airlines AirPass (formerly AAirpass)  ## Jun 26 2018 x     Hertz Direct Connect  ## Jun 17 2016 x x

CIBT Visa and Passport  ##

Mar 6 2019 x x   Sixt Direct Connect  ## Jul 1 2016 x x
Cleartrip (Air) Direct Connect  ## Mar 29 2019 x x   Ground      
easyJet (see Travelfusion)         GroundScope, GroundSpan, Limos.com (see Ground Content Suppliers)      
Gogo Inflight Wi-Fi  ## Jan 26 2018 x x
Lufthansa Pay As You Fly (PAF)  ## Oct 1 2018 x  

Ground Content Suppliers  ##
includes Addison Lee, Curb, Flyte Tyme, GroundScope, GroundSpan, limos.com, SummitQwest, SuperShuttle / ExecuCar, Talixo

  -  GroundScope: Setup form
  -  GroundSpan: Setup form

Dec 18 2018 x x

Southwest Direct Connect  ##

Jan 29 2019 x x  
Southwest via Travelport (a.k.a Southwest via Apollo)  ## Mar 22 2016 x x  
Travelfusion Direct Connect  ## Nov 19 2018 x x  
  -Travelfusion / New Distribution Capability (NDC)  ## **PILOT** Mar 29 2019 x x   Park N Fly  ## Aug 23 2016 x x
   - Travelfusion: easyJet via Travelfusion Mar 2013 x x*   Rail      
United PassPlus  ## Jun 28 2016 x x   Amtrak Direct Connect  ## Dec 3 2018 x x
Hotel /Accommodations        

Deutsche Bahn (BIBE) Direct Connect  ##

   - BIBE:Application (English)
   - BIBE:Application (German)

Nov 16 2018

(Forms: June 2018)

x x
Airbnb ## Nov 14 2018 x x  
Carlson Hotels, Choice Hotels (see E-Receipts)      
Hotel.de Direct Connect ## Oct 11 2016 x x   Eurostar  ## Jun 17 2016 x x

Hotel Service Content Suppliers  ##
includes Booking.com, CDS, Direct Connect Hotels (Cleartrip Hotels), HCorpo, iAlbatros, Premier Inn, Rakuten Travel, The Hotel Network (THN), The Lido Group

Feb 28 2019 x x   Evolvi Direct Connect  ## Aug 11 2017 x x
 

SilverRail (Swedish Rail) ##

  - Client-facing videos and walk-throughs

Mar 27 2019 x x
HRS Direct Connect  ## Sep 25 2018 x x SNCF Direct Connect  ## Oct 17 2018 x x
Intercontinental Hotel Group (IHG), La Quinta, Marriott, Starwood (see E-Receipts)         Trainline Direct Connect  ## Aug 23 2016 x x
          VIA Rail Direct Connect  ## Jun 23 2016 x x

 

Travel features & Miscellaneous features/options
Name Revised Professional Standard   Name Revised Professional Standard
Abacus Nov 2011 x     Microsoft Calendar Integration (see Calendar Integration)      
AirPlus Company Account (also see Virtual Payment - AirPlus A.I.D.A.)  ## Sep 10 2018 x     Multi-User Clone (a.k.a Manifest Clones)  ## Oct 29 2018 x  
Alternate GDS Bookings  ## Apr 15 2019 x            
Approvals, Rules, and Classes/Policies (formerly Approval and Compliance)  ##

Professional: travel classes, class features (edit classes), approvals, rules, policy violation reasons; Vendor Exclusions

Standard: travel policies, travel features, approvals, rules, policy
violation codes
Jan 29 2019 x x   Non-GDS Hotels  ## Mar 3 2017 x x
  Non-Profiled Travel (formerly Guest Traveler; also see Sponsored Guest User)  ## May 30 2018 x x
         
  Online Order Form (TMC only)  ## Sep 25 2018 x x
  Offline Policy Capture  ## Apr 5 2018 x x
         
Automated Emails  ## Jan 14 2019 x x   Post Ticket Change / Rapid Reprice (Apollo) Oct 2012 x  
          Post Ticket Change / Rapid Reprice (Worldspan) Oct 2012 x  
Branded Fares  ## Apr 2 2019 x x   Post Ticket Change Using Sabre Automated Exchanges (formerly QREX+)  ## Apr 20 2016 x x
                 
Calendar Integration  ## Oct 6 2017 x     Regional Hotel Rates ## Feb 18 2018 x  
Car Delivery and Collection  ## Mar 2 2018 x            
Clone / Share Trip  ## Jul 16 2018 x x  

Sabre Profiles  ##

  - Sabre Profiles:Migration Checklist
  
- Sabre Profiles: Templates Overview (provided by Sabre)

Aug 29 2018 x x
Company Link Administrator  ## Jul 24 2015 x    
Company Settings  ## Jul 31 2018 x    
Compleat Integration  ## Nov 30 2018 x  x  
Configurable Message Boards  ## Mar 3 2019 x  x   Self-Registration  ## Dec 17 2017 x x
Custom Text  ## May 21 2018 x  x   Shop Across Passenger Type (Sabre)  ## Mar 14 2019 x  
          Spanish Islands Resident Discounted Fares  ## Feb 2 2018 x  
Data Retention Setup Guide (Professional) - not a TSG; shared with Expense (current) x     Split Faring (formerly Split Ticketing)  ## Oct 5 2017 x x
Data Retention User Guide (Professional) - not a TSG; shared with Expense (current) x     Sponsored Guest User (also see Non-Profiled Travel)  ##

If integrated with Expense:
Expense: Sponsored Guest User

Mar 8 2019 x  
Data Retention Setup Guide (Standard) - not a TSG; shared with Expense (current)   x
Data Retention User Guide (Standard) - not a TSG; shared with Expense (current)   x          
Template Editors:      
Discounts (includes setting preference for non-GDS vendors)  ## Aug 22 2018 x x     -Passive Segment ## Oct 29 2018 x x
Divisional View  ## Apr 20 2016 x  

  -PNR Finishing  ##

Oct 29 2018 x x
                 
E-Receipts  ## May 25 2018 x x   Test user - not a TSG; shared with Expense (current) x x
E-Receipts Coverage  ## Dec 19 2018 x x   Third Party Meeting Registration  ## Aug 21 2018 x  

Express Checkout  ##

Express Checkout Qualifications spreadsheet

Feb 19 2019 x x Tramada Profile Sync  ## Dec 15 2014 x x
Transportation Security Administration (TSA) Requirements  ## May 30 2018 x x
          Travel Arranger View  ## Jul 20 2016 x x
Flex Faring  ## Mar 22 2019 x x   Travel Vacation Reassignment  ## Dec 4 2017 x x
Flight Firming  ## Jun 26 2018 x x   Trip Approval Process (see Approval and Compliance)      
Fly America Act (see Government Features)       Trip Cancel and Voids  ## May 30 2018 x x
Form of Payment  ## Mar 1 2019 x x          
          Unused Tickets  ## Jun 20 2016 x x
Global Fare Access Dec 2012 x     User Supplied Hotels  ## Mar 15 2019 x x
Government Features  ##
includes Hotel Per Diems, Federal Government Rates, State Government Rates, FedRooms®, and Fly America Act
Sep 27 2016 x x          
  View More Air Fares  ## Feb 1 2018 x x
  Virtual Payment – AirPlus A.I.D.A.  ## Sep 10 2018 x  
Green Support  ## Nov 16 2018 x x   Virtual Payment – Conferma  ## Jan 9 2019 x
Guest Traveler (see Non-Profiled Travel)           -Virtual Payment – Conferma == TMC Readiness Program May 6 2018 x  
            -Virtual Payment – Conferma == SETUP Aug 24 2017 x  
Import Data Mar 2013 x   Voids (see Trip Cancel and Voids)      
               
Lowest Logical Fare (LLF) / Benchmark Lowest Airfare  ## Mar 8 2019 x x   Waitlist  ## Sep 2 2016 x x
                 
          XML Based Profile Synchronization  ## Feb 3 2017 x x

 

Fact Sheets - useful information and clarification
Name Revised Professional Standard   Name Revised Professional Standard
Amadeus Error Reference Nov 9 2016 x x   Duplicate Booking Prevention Jul 23 2015 x x
Amadeus Extended Office Security Jun 12 2017 x x   Hotel Previous Stay History Dec 28 2016   x
Amadeus Product Requirements & Descriptions Dec 10 2018 x x   Hotel Rate Changes Over Stay Feb 27 2019 x x
Amadeus Profile Template Configuration Nov 16 2018 x x   India Airline Content Apr 15 2019 x x
Amadeus Refund Handling Jan 23 2019 x x   Instant Purchase Airlines/Guaranteed Ticketing Carriers Oct 2 2018 x x
Amadeus Upgrades (Amadeus Web Services) Oct 29 2018 x x   Languages (all products, mobile, help) (current) x x
Auto Cancel Feb 2 2018 x x   Passive Segments Mar 13 2019 x x
Auto Carrier Validation (Apollo/Galileo) Dec 21 2015 x x   Password Management and Defaults Oct 5 2015 x x
Benchmark/Lowest Logical Fare (LLF) Calculation (see Lowest Logical Fare (LLF) / Benchmark Lowest Airfare TSG)         Personalized Concur Open (current) x x
Cookie Preferences and User Consent (current) x x   Regions/Countries in Concur Travel May 24 2016 x x
CVV Codes - General Information Nov 19 2018 x x   Retention Segments Jul 2 2018 x x
CVV Codes and Travelfusion Mar 13 2018 x x Seat Maps Mar 14 2018 x x
Deactivated Users (General Information: Archiving Deactivated User Data) (current) x x   Travelport (Apollo/ Worldspan / Galileo) Upgrades (Universal API - uAPI) Jan 25 2018 x x
Delayed Lowest Logical Fare (LLF) (see Lowest Logical Fare (LLF) / Benchmark Lowest Airfare TSG)         Travel Vacation Reassignment (see Travel Vacation Reassignment TSG)      
Delegate / Proxy / Assistant / Arranger (current) x x Unused Ticket FTP Process (TMC only) Sep 4 2015 x x

 

Agency Partners * GDS Worksheets – Reporting Requirements
Name Revised Professional Standard   Name Revised Professional Standard
Abacus Jun 19 2017 x x   Galileo Jun 19 2017 x x
Amadeus Feb 26 2018 x x   Sabre Jun 19 2017 x x
Apollo Jun 19 2017 x x   Worldspan Jun 19 2017 x x