Travel Service Guides & Fact Sheets - Concur Travel - Professional Edition and Standard Edition SAP logo

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Key:  x = available in this edition      x* = available in this edition but not yet included in the TSG 

SAP Concur Product Documentation is Moving to the SAP Help Portal

As of the September 2024 release, the landing page you are currently viewing will no longer be available. SAP Concur product documentation (such as release notes and guides), currently accessed from the tech_pubs folder on concurtraining.com, will move to the SAP Help Portal.


Vendors and vendor-related services
Name Revised Professional Standard   Name Revised Professional Standard
Flight         Car      
Air France Aug 30 2019 x x   Hertz Direct Connect Jan 31 2022 x x
American Airlines AirPass (formerly AAirpass) Technical support temporarily suspended Nov 14 2019 x     Sixt Direct Connect Aug 15 2022 x x
American Airlines AirPass *NEW* Jul 15 2022 x            
Cleartrip (Air) Direct Connect Jan 3 2024 x x          
easyJet (see Travelfusion)         Ground      
Lufthansa Pay As You Fly (PAF) Oct 1 2018 x   Ground Content Suppliers
     -  GroundSpan: Setup form
Jan 14 2022 x x

Southwest Direct Connect

Dec 18 2020 x x
Southwest via Travelport (a.k.a Southwest via Apollo) Oct 12 2021 x x  

 

     
Travelfusion Direct Connect Jul 8 2022 x x  
  -Travelfusion / New Distribution Capability (NDC)   Apr 21 2023 x x  
   - Travelfusion: easyJet via Travelfusion Mar 2013 x x*  
United PassPlus Jun 28 2016 x x   Rail (some links may redirect to SAP Help Portal)      
          Amtrak Direct Connect Oct 26 2023 x x
         

Deutsche Bahn (BIBE) Direct Connect

Mar 16 2023 x x
Hotel /Accommodations        
Hotel.de Direct Connect Oct 11 2016 x x  

Hotel Service

Apr 21 2023 x x Eurostar May 4 2023 x x
  Evolvi Direct Connect Aug 11 2017 x x
Custom Hotel Sourcing Aug 25 2022 x     Renfe Direct Connect Nov 10 2022 x  
          SNCF PAO Direct Connect Oct 25 2023 x x

Travel features & Miscellaneous features/options
Name Revised Professional Standard   Name Revised Professional Standard
AirPlus Company Account (also see Virtual Payment - AirPlus A.I.D.A.) Feb 14 2020 x     Non-GDS Hotels Mar 3 2017 x x
Alternate GDS Bookings Dec 3 2020 x     Non-Profiled Travel (formerly Guest Traveler; also see Sponsored Guest User) May 16 2019 x x
Approvals, Rules, and Classes/Policies (formerly Approval and Compliance)
  • Professional: travel classes, class features (edit classes), approvals, rules, policy violation reasons; Vendor Exclusions
  • Standard: travel policies, travel features, approvals, rules, policy violation codes
Jun 21 2024 x x          
  Online Order Form (TMC only) May 22 2024 x x
  Offline Policy Capture July 18 2023 x x
  Post Ticket Change / Amadeus Ticket Changer (ATC) Jun 6 2022 x x
Automated Emails Feb 17 2023 x x   Post Ticket Change / Rapid Reprice (Apollo and Galileo) Jun 6 2022 x  
          Post Ticket Change / Rapid Reprice (Worldspan) Jun 6 2022 x  
Branded Fares May 19 2022 x x   Post Ticket Change Using Sabre Automated Exchanges (formerly QREX+) Jun 6 2022 x x
                 
Calendar Integration Jan 19 2023 x     Regional Hotel Rates Feb 18 2018 x  
Car Delivery and Collection Jul 15 2021 x     Resuming Travel Aug 30 2021 x x
Clone / Share Trip Aug 12 2020 x x          
Company Link Administrator Sep 26 2019 x    

Sabre Profiles

  - Sabre Profiles: Migration Checklist
  
- Sabre Profiles: Templates Overview (provided by Sabre)

Dec 29 2023 x x
Company Settings Sep 3 2021 x    
Compleat Integration Feb 27 2020 x  x  
Configurable Message Boards Apr 19 2024 x  x  
Custom Text Feb 26 2024 x  x   Self-Registration Sep 17 2019 x x
          Shop Across Passenger Type (Sabre) Mar 14 2019 x  
Data Retention Setup Guide (Professional) - not a TSG; shared with Expense (current) x     Spanish Islands Resident Discounted Fares May 20 2020 x  
Data Retention User Guide (Professional) - not a TSG; shared with Expense (current) x     Split Faring (formerly Split Ticketing) Oct 5 2017 x x
Data Retention Setup Guide (Standard) - not a TSG; shared with Expense (current)   x   Sponsored Guest User (also see Non-Profiled Travel)

If integrated with Expense:
Expense: Sponsored Guest User

Aug 15 2022 x  
Data Retention User Guide (Standard) - not a TSG; shared with Expense (current)   x
  Single Sign-On Overview (Shared) Apr 8 2024 x x
Discounts (includes setting preference for non-GDS vendors) Jun 21 2024 x x Single Sign-On (Shared)- not a TSG; shared with Expense Mar 26 2021 x x
Divisional View Jan 31 2020 x     Template Editors:      
Dual Fare Display (Sabre Only) Jun 18 2019 x  x   - Passive Segment Oct 29 2018 x x
         

  - PNR Finishing

Aug 24 2020 x x
Environmental Sustainability (formerly Green Support) Jul 7 2021 x x          
E-Receipts Mar 25 2022 x x   Test User Setup Guide - not a TSG; shared with Expense (current) x x
E-Receipts Coverage Feb 28 2024 x x   Third Party Meeting Registration Mar 22 2024 x  
        Tramada Profile Sync Dec 15 2014 x x
Transportation Security Administration (TSA) Requirements Mar 22 2024 x x
Flex Faring Oct 19 2022 x x   Travel Arranger View Oct 18 2023 x x
Flight Firming Apr 16 2021 x x   Travel Vacation Reassignment Feb 21 2024 x x
Fly America Act (see Government Features)        

Travel APIs (see Dev Center Guides)

     
Form of Payment Mar 22 2024 x x          
          Trip Approval Process (see Approval and Compliance)      
        Trip Cancel and Voids Jun 22 2022 x x
                 
Government Features
includes Hotel Per Diems, Federal Government Rates, State Government Rates, FedRooms®, and Fly America Act
Mar 1 2023 x x   Unused Tickets Jun 28 2022 x x
          User Supplied Hotels Aug 1 2019 x x
         
  View More Air Fares Sep 20 2019 x x
Guest Traveler (see Non-Profiled Travel)         Virtual Payment – AirPlus A.I.D.A. Jul 7, 2021 x  
          Virtual Payment – Conferma Pay Feb 13 2020 x
Hotel Service 2.0 API (see Hotel Service TSG)           -Virtual Payment – Conferma == TMC Readiness Program Feb 14 2020 x  
          -Virtual Payment – Conferma == SETUP Sep 7 2021 x  
Import Data Oct 19 2020 x x Voids (see Trip Cancel and Voids)      
Integration with EY Jun 22 2020 x x        
               
Lowest Logical Fare (LLF) / Benchmark Lowest Airfare Apr 19 2024 x x   Waitlist Sep 2 2016 x x
                 
Microsoft Calendar Integration (see Calendar Integration)                
Multi-User Clone (a.k.a Manifest Clones) Jun 25 2021 x            

Fact Sheets - useful information and clarification
Name Revised Professional Standard   Name Revised Professional Standard
Amadeus Error Reference Nov 9 2016 x x   India Airline Content Apr 7 2020 x x
Amadeus Extended Office Security Jun 12 2017 x x   Instant Purchase Airlines / Guaranteed Ticketing Carriers Aug 12 2019 x x
Amadeus Product Requirements & Descriptions Dec 10 2018 x x          
Amadeus Profile Template Configuration May 14 2020 x x   Languages (all products, mobile, help) (current) x x
Amadeus Refundability Logic Jan 23 2019 x x   PNR (new Concur Travel) Apr 24 2024 x  
Amadeus Upgrades (Amadeus Web Services) Apr 9 2020 x x   Passive Segments Dec 10 2020 x x
Auto Cancel Apr 16 2020 x x   Password Management and Defaults (see SAP Concur Password Policy Settings Setup Guide) Oct 18 2023 x x
Auto Carrier Validation (Apollo/Galileo) Dec 21 2015 x x   Personalized Concur Open (current) x x
          Preferred Name and Nonbinary Gender Options Oct 24 2023 x x
Co-browse (Screen Share) for SAP Concur Support (current) x x          
Cookie Preferences and User Consent (current) x x   Renfe RVR Service and Specification Apr 19 2024 x x
CVV Codes - General Information Nov 19 2018 x x   Retention Segments Jul 2 2018 x x
                 
Delegate / Proxy / Assistant / Arranger Feb 17 2023 x x   Sabre Content Services for Lodging Feb 28 2024 x x
Duplicate Booking Prevention May 31 2019 x x   Seat Maps Nov 12 2019 x x
          Strong Customer Authentication Jan 10 2023 x x
End-User Feedback Survey (current) x x          
        TMC AWS Migration Feb 16 2022 x x
Highest Allowed Class of Service Jan 27 2020 x x Travelport (Apollo/ Worldspan / Galileo) Upgrades (Universal API - uAPI) Aug 3 2021 x x
Hotel Previous Stay History Dec 28 2016   x        
Hotel Rate Changes Over Stay Feb 27 2019 x x   Unused Ticket FTP Process (TMC only) Sep 4 2015 x x
          UP Fares Nov 14 2019 x x
          Worldspan Pricing Feb 26 2020 x x

Agency Partners * GDS Worksheets – PNR Acquisition (formerly Reporting Requirements)
Name Revised Professional Standard   Name Revised Professional Standard
Amadeus Apr 1 2021 x x   Galileo Mar 4 2020 x x
Apollo Apr 1 2021 x x   Sabre Mar 4 2020 x x
          Worldspan Apr 1 2021 x x