Travel Service Guides & Fact Sheets - Concur Travel - Professional Edition and Standard Edition SAP logo

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NOTES:
Key:  x = available in this edition      x* = available in this edition but not yet included in the TSG 

Vendors and vendor-related services
Name Revised Professional Standard   Name Revised Professional Standard
Flight         Car      
Air France Aug 30 2019 x x   Hertz Direct Connect May 14 2020 x x
American Airlines AirPass (formerly AAirpass) Technical support temporarily suspended Nov 14 2019 x     Sixt Direct Connect Nov 13 2020 x x
American Airlines AirPass *NEW* Feb 24 2021 x            
CIBT Visa and Passport Feb 1 2021 x x          
Cleartrip (Air) Direct Connect Apr 16 2020 x x          
easyJet (see Travelfusion)         Ground      
Gogo Inflight Wi-Fi Jan 26 2018 x x          
Lufthansa Pay As You Fly (PAF) Oct 1 2018 x

Southwest Direct Connect

Dec 18 2020 x x  

Ground Content Suppliers
includes GroundSpan, SummitQwest, Talixo

     -  GroundSpan: Setup form

Feb 3, 2021 x x
Southwest via Travelport (a.k.a Southwest via Apollo) May 29 2020 x x  
Travelfusion Direct Connect Oct 20 2020 x x  
  -Travelfusion / New Distribution Capability (NDC)   May 14 2020 x x  
   - Travelfusion: easyJet via Travelfusion Mar 2013 x x*   Park N Fly Oct 26 2020 x x
United PassPlus Jun 28 2016 x x   Rail      
          Amtrak Direct Connect Jan 16 2020 x x
Hotel /Accommodations        

Deutsche Bahn (BIBE) Direct Connect

   - BIBE:Application (English)
   - BIBE:Application (German)

Feb 12 2021

(Forms: June 2018)

x x
Airbnb Nov 14 2018 x x  
       
Hotel.de Direct Connect Oct 11 2016 x x   Eurostar Aug 21 2019 x x

Hotel Service

Feb 25 2021 x x   Evolvi Direct Connect Aug 11 2017 x x
 

SilverRail (Swedish Rail)

  - Client-facing videos and walk-throughs

Mar 27 2019 x x
Custom Hotel Sourcing Feb 25 2021 x          
HRS Direct Connect (see Hotel Service TSG)       SNCF Direct Connect Aug 21 2019 x x
          Trainline Direct Connect Sep 9 2019 x x
          VIA Rail Direct Connect Jun 23 2016 x x

Travel features & Miscellaneous features/options
Name Revised Professional Standard   Name Revised Professional Standard
AirPlus Company Account (also see Virtual Payment - AirPlus A.I.D.A.) Feb 14 2020 x     Non-GDS Hotels Mar 3 2017 x x
Alternate GDS Bookings Dec 3 2020 x     Non-Profiled Travel (formerly Guest Traveler; also see Sponsored Guest User) May 16 2019 x x
Approvals, Rules, and Classes/Policies (formerly Approval and Compliance)
  • Professional: travel classes, class features (edit classes), approvals, rules, policy violation reasons; Vendor Exclusions
  • Standard: travel policies, travel features, approvals, rules, policy violation codes
Jan 12 2021 x x          
  Online Order Form (TMC only) Sep 25 2018 x x
  Offline Policy Capture Aug 27 2020 x x
  Post Ticket Change / Amadeus Ticket Changer (ATC) Dec 31 2020 x x
Automated Emails Jul 6 2020 x x   Post Ticket Change / Rapid Reprice (Apollo) Jan 25 2020 x  
          Post Ticket Change / Rapid Reprice (Worldspan) Dec 31 2020 x  
Branded Fares Aug 13 2020 x x   Post Ticket Change Using Sabre Automated Exchanges (formerly QREX+) Dec 31 2020 x x
                 
          Regional Hotel Rates Feb 18 2018 x  
Calendar Integration May 13 2019 x     Resuming Travel During a Global Pandemic Oct 19 2020 x x
Car Delivery and Collection Aug 24 2020 x            
Clone / Share Trip Aug 12 2020 x x  

Sabre Profiles

  - Sabre Profiles: Migration Checklist
  
- Sabre Profiles: Templates Overview (provided by Sabre)

Aug 29 2018 x x
Company Link Administrator Sep 26 2019 x    
Company Settings Sep 13 2019 x    
Compleat Integration Feb 27 2020 x  x  
Configurable Message Boards Mar 3 2019 x  x   Self-Registration Sep 17 2019 x x
Custom Text Jan 24 2020 x  x   Shop Across Passenger Type (Sabre) Mar 14 2019 x  
          Spanish Islands Resident Discounted Fares May 20 2020 x  
Data Retention Setup Guide (Professional) - not a TSG; shared with Expense (current) x     Split Faring (formerly Split Ticketing) Oct 5 2017 x x
Data Retention User Guide (Professional) - not a TSG; shared with Expense (current) x     Sponsored Guest User (also see Non-Profiled Travel)

If integrated with Expense:
Expense: Sponsored Guest User

Jul 1 2019 x  
Data Retention Setup Guide (Standard) - not a TSG; shared with Expense (current)   x
Data Retention User Guide (Standard) - not a TSG; shared with Expense (current)   x   Single Sign-On Overview (Shared) Nov 14 2020 x x
Single Sign-On (Shared)- not a TSG; shared with Expense Nov 14 2020 x x
Discounts (includes setting preference for non-GDS vendors) Jan 13 2020 x x   Template Editors:      
Divisional View Jan 31 2020 x     - Passive Segment Oct 29 2018 x x
Dual Fare Display (Sabre Only) Jun 18 2019 x  x  

  - PNR Finishing

Aug 24 2020 x x
                 
E-Receipts July 22 2020 x x   Test User Setup Guide - not a TSG; shared with Expense (current) x x
E-Receipts Coverage Apr 3 2020 x x   Third Party Meeting Registration Dec 3 2020 x  
        Tramada Profile Sync Dec 15 2014 x x
Transportation Security Administration (TSA) Requirements Feb 4 2020 x x
Flex Faring May 27 2020 x x   Travel Arranger View Jan 11 2021 x x
Flight Firming Nov 3 2020 x x   Travel Vacation Reassignment Dec 4 2017 x x
Fly America Act (see Government Features)        

Travel APIs:

     
Form of Payment May 14 2020 x x   - Travel Profile Apr 22 2020 x x
          - Invoicing eReceipts Oct 13 2020 x x
          - Travel Itinerary Oct 20 2020 x x
          Trip Approval Process (see Approval and Compliance)      
        Trip Cancel and Voids Oct 19 2020 x x
                 
Government Features
includes Hotel Per Diems, Federal Government Rates, State Government Rates, FedRooms®, and Fly America Act
Aug 29 2019 x x   Unused Tickets Jul 7 2020 x x
Green Support Mar 6 2020 x x   User Supplied Hotels Aug 1 2019 x x
         
  View More Air Fares Sep 20 2019 x x
Guest Traveler (see Non-Profiled Travel)         Virtual Payment – AirPlus A.I.D.A. Sep 10 2018 x  
          Virtual Payment – Conferma Pay Feb 13 2020 x
Hotel Service 2.0 API (see Hotel Service TSG)           -Virtual Payment – Conferma == TMC Readiness Program Feb 14 2020 x  
          -Virtual Payment – Conferma == SETUP Aug 24 2017 x  
Import Data Oct 19 2020 x x Voids (see Trip Cancel and Voids)      
Integration with EY Jun 22 2020 x x        
               
Lowest Logical Fare (LLF) / Benchmark Lowest Airfare Dec 17 2020 x x   Waitlist Sep 2 2016 x x
                 
Microsoft Calendar Integration (see Calendar Integration)         XML Based Profile Synchronization Jun 8 2020 x x
Multi-User Clone (a.k.a Manifest Clones) Oct 29 2018 x            

Fact Sheets - useful information and clarification
Name Revised Professional Standard   Name Revised Professional Standard
Amadeus Error Reference Nov 9 2016 x x   End-User Feedback Survey (current) x x
Amadeus Extended Office Security Jun 12 2017 x x   Highest Allowed Class of Service Jan 27 2020 x x
Amadeus Product Requirements & Descriptions Dec 10 2018 x x   Hotel Previous Stay History Dec 28 2016   x
Amadeus Profile Template Configuration May 14 2020 x x   Hotel Rate Changes Over Stay Feb 27 2019 x x
Amadeus Refundability Logic Jan 23 2019 x x   India Airline Content Apr 7 2020 x x
Amadeus Upgrades (Amadeus Web Services) Apr 9 2020 x x   Instant Purchase Airlines / Guaranteed Ticketing Carriers Aug 12 2019 x x
Auto Cancel Apr 16 2020 x x   Languages (all products, mobile, help) (current) x x
Auto Carrier Validation (Apollo/Galileo) Dec 21 2015 x x   Passive Segments Dec 10 2020 x x
          Password Management and Defaults Oct 5 2015 x x
Benchmark/Lowest Logical Fare (LLF) Calculation (see Lowest Logical Fare (LLF) / Benchmark Lowest Airfare TSG)         Personalized Concur Open (current) x x
Co-browse (Screen Share) for SAP Concur Support (current) x x   Retention Segments Jul 2 2018 x x
Cookie Preferences and User Consent (current) x x   Seat Maps Nov 12 2019 x x
CVV Codes - General Information Nov 19 2018 x x   Strong Customer Authentication Jan 15 2021 x x
CVV Codes and Travelfusion Oct 29 2019 x x Travelport (Apollo/ Worldspan / Galileo) Upgrades (Universal API - uAPI) Jan 25 2018 x x
Delayed Lowest Logical Fare (LLF) (see Lowest Logical Fare (LLF) / Benchmark Lowest Airfare TSG)       Travel Vacation Reassignment (see Travel Vacation Reassignment TSG)      
Delegate / Proxy / Assistant / Arranger Dec 6 2019 x x   Trip Cancellation Apr 21 2020 x x
Duplicate Booking Prevention May 31 2019 x x   Unused Ticket FTP Process (TMC only) Sep 4 2015 x x
        UP Fares Nov 14 2019 x x
Feature Comparison Matrix Standard vs Professional Feb 22 2021     Worldspan Pricing Feb 26 2020 x x

Agency Partners * GDS Worksheets – PNR Acquisition (formerly Reporting Requirements)
Name Revised Professional Standard   Name Revised Professional Standard
Amadeus Mar 4 2020 x x   Galileo Mar 4 2020 x x
Apollo Mar 4 2020 x x   Sabre Mar 4 2020 x x
          Worldspan Jun 1 2020 x x