CNQR - Expense Pay Alternatives Questions

Question: Do you have a Prefund Account with an available balance you want returned to your company bank account?

Yes: Customer Action Required

Create Corporate User employee record
Add Company bank account to the Corporate User bank account in user profile
Obtain the available balance amount in the prefund account
Remove the batch definition after the batch is closed
- Is there a current open batch that needs to be paid? If so, make sure to account for this when determining the available balance
Log in as the Corporate User
Submit an expense report for the remaining balance in prefund account
Confirm payment was successfully received
Update the prefund account name to include ‘zNotUsed…’ at the beginning of the account name
Deactivate the prefund account

Note

The report MUST be in a payment batch sent for payment by December 15, 2021.
If the report is not sent for payment by December 15, 2021, create a case requesting the payment.
If you have an open batch with reports in it, look to the date of the previous closed/sent batch to determine date of the open batch.
- Are these current reports? If not, have they already been paid outside of Concur?
  - If the reports have been paid outside of Concur or you do not want to pay through the prefund account, mark each report as ‘Client Pay’.
  - If reports are current or should be paid through Concur, refer to step 3 and 3a.

No: No Action Required

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Yes: Customer Action Required

Manually close your batch so the batch will send by 12/15 (skip if your batch closes and sends for payment daily)
Remove the batch definition after the batch is closed
If you populate the 'Reimbursement Method' field with "Expense Pay By SAP Concur," change this field to "Company Check (via Accounts Payable)." (Skip if you do not currently populate this field.)
Deactivate Expense Pay Audit Rules.
Make payments outside of SAP Concur via AP/Payroll/etc. (see Resources section for information on how to obtain payment information)

No:

Manually close your batch so the batch will send by 12/15(skip if your batch closes and sends for payment daily).
Update Employee Payment Method to 'Company Check (via Accounts Payable)'.
Update payment method for the card program (if applicable).
Monitor expense pay batches. Reports submitted but not approved prior to the previous steps will be assigned to the expense pay batches.
Make payments outside of SAP Concur via AP/Payroll/etc. (see Resources for information on how to obtain payment information)
Pay 'Client Pay' reports outside of SAP Concur. (see Resources for information on how to obtain payment information)

Resources:

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Yes: Information on the below topics can be found on the Training Toolkit - Learn to Administer page

No:

Option 1: Standard Accounting Extract (SAE)

Option 2: Expense Processor

User Guide: Expense: Processor - Review sections: Exporting Query Results and Manually Paying a Report)
Training Toolkit - Back Office - Review Expense Processor videos

Option 3: Reporting

Training Toolkit - Analysis
Training Toolkit - Intelligence

For customers who have the reporting tool called, Analysis and/or Intelligence, SAP Concur is offering Custom Reports to assist with making payments outside of SAP Concur for Expense; Account Payable Data Entry, Payroll Data Entry and/or Credit Card Remittance.

If you are interested in having these report(s) added to your site, the following are the steps to make this request. NOTE: This is not applicable to Analytics. We can only provide the last 4 digits of the credit card.

Report Catalog: Gives description and screenshots of prompts and output for the 3 customer reports

Case Instructions: How to create a Case and attaching the completed Request Form
Report Request Form: Form customer is to fill out when requesting a report
Customers who want to continue having a payment status of 'Paid' in SAP Concur need to import a Payment Confirmation file back into SAP Concur (optional)

Resources:

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