MFA

Concur Sign In Security Changes: Two-Factor Authentication (2FA) and New Password Policy UI (SignIn Settings UI)

To enhance the sign in security of all SAP Concur users, two-factor authentication (2FA) will be required on www.concursolutions.com starting October 18, 2023. All users who are using basic authentication (SAP Concur username and password) on web or mobile will need to set up 2FA at that time.

 

In addition to 2FA, there will be a new password policy enhancement; any company whose password policies don’t meet the minimum standard will automatically be updated to the new minimum standard on October 18. At that time company Administrators will have access to the new password policy UI (this is found in the “Sign In Settings” under Authentication Admin menu) but Users will NOT have to take any action. Beginning November 15, all users’ password policy will be checked at the time of sign in and Concur will enforce them to reset with the new policies provided in the new UI.

 

Both 2FA and the New Password Policy UI will occur in phases on the same date.

 

Product documentation:

Topic Videos Tip Sheets Guides/FAQs
Customer Learning Series (CLS) - Multifactor Authentication (MFA) (14 min) Video: Customer Learning Series (CLS) - Multifactor Authentication (MFA)
Evolution of SAP Concur (7 min) Video: Evolution of SAP Concur
Two-Factor Authentication (2FA) Setup Guide for End Users Guide: Two-Factor Authentication (2FA) Setup Guide for End Users
Passwordless Sign-in Guide: Passwordless Sign-in
Signing in to SAP Concur with Two-Factor Authentication (1 min) Video: Signing in to SAP Concur with Two-Factor Authentication
Tip Sheet: Signing in to SAP Concur with Two-Factor Authentication
Signing in to SAP Concur with Two-Factor Authentication (Mobile Android) Video: Signing in to SAP Concur with Two-Factor Authentication (Mobile Android)
Tip Sheet: Signing in to SAP Concur with Two-Factor Authentication (Mobile Android)
Signing in to SAP Concur with Two-Factor Authentication (Mobile iPhone) Video: Signing in to SAP Concur with Two-Factor Authentication (Mobile iPhone)
Tip Sheet: Signing in to SAP Concur with Two-Factor Authentication (Mobile iPhone)
SAP Concur Login Security Changes FAQ Guide: SAP Concur Login Security Changes FAQ